Assistance for Passengers in Wheelchairs

Guzzai provides specialized assistance for passengers requiring wheelchair support, available at both arrivals and departures. Coordination can be arranged directly with the airline or by contacting Guzzai.

Additionally, Guzzai offers a luggage pick-up and delivery service, allowing passengers to avoid handling their bags. Staff collect luggage at the airport and deliver it directly to the designated address, ensuring care and security throughout the process.

Service coverage includes the state of Guanajuato and the regions of Michoacán, Querétaro, Sierra Gorda, San Luis Potosí, Hidalgo, State of Mexico, and Mexico City.

How to Access the Service?

1. Purchase your flight ticket as usual.
2. Contact your airline to request wheelchair assistance, using the appropriate phone number (see the airline directory [here]) or call Guzzai directly at 55 4980 7316.
3. Provide your personal information, flight details, and specify the services you require.
4. Relax—Guzzai will take care of the rest, ensuring safe and comfortable assistance.
At Guzzai, the priority is to provide each passenger with personalized, safe, and efficient service, making your airport experience as comfortable as possible. Trust us to assist you every step of your journey.